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Member Stories

  • Mortgage Services

    Respect and Security — Every Time

    Both veterans of the US Air Force, Joseph and Kamille are among our first Members to close on a UFCU VA home loan. With help from Mortgage Loan Officer Armando G, they’ve settled into a great house and now spend as much time as possible outdoors and unplugged, target shooting, hiking, or kayaking on the river as a family.

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  • Mortgage Services

    Playing and Winning in His Community

    Jonathan G is many things: a college grad, a CPA, an entrepreneur. He’s the Assistant Director of student accounts at St Edward’s University and a long-time Member of UFCU. But most of all, Jonathan’s a gamer. He loves board games, community, and the results when those two things come together.

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  • Mortgage Services

    Staying Connected

    Genest L first started hearing about the difference between traditional banks and credit unions in 2008. She decided then to move away from her “big bank” and go with a credit union. She loves that she went local, and has been with UFCU ever since.

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  • Mortgage Services

    Pushing Past Obstacles for Home Ownership

    Patrick and his wife were relocating from California with a home under escrow, and only three weeks to move to Texas. They were working with another lender to buy a home in the Austin area, but there were multiple issues with the underwriting process. That’s when they turned to UFCU.

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  • Mortgage Services

    Hard Work Pays Off

    After being married more than 10 years and constantly on the move, Kamran and Myra were excited to finally settle down and become first-time homeowners in Austin. Myra did a lot of shopping around, but no one could match what UFCU was offering.

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  • Mortgage Services

    Making Home Ownership Happen

    When Bartosz and Kamila S came to Galveston from Poland more than 10 years ago, a friend took them to UFCU. Since then, they’ve partnered with UFCU to purchase their first car and their first home. New to the country as well as the ins and outs of home-buying, UFCU helped them make it happen.

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  • Mortgage Services

    The UFCU loan process was as smooth as could be.

    My representative was easy to work with, proactively updating me on my loan progress. Having my own business with complex financials, it made the challenging loan process a breeze.

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  • Mortgage Services

    UFCU is superb.

    We found a house before we had a loan approval, and our real estate agent recommended UFCU. Yvonne at UFCU made sure the process went quickly and got us a very competitive rate. She was honest with me from the get-go, and she overdelivered.

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  • Mortgage Services

    UFCU delivered on my home loan within 2 weeks.

    I already had mortgage funding approved from another bank when I found out about UFCU’s terrific rates. Tom kept me in close communication, and UFCU worked its magic in record time, with great customer service the whole way.

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  • Mortgage Services

    UFCU helps me to be a role model for my family.

    When my family needed financial assistance, Leah at UFCU suggested I apply for a home equity loan to give me the flexibility to manage various financial needs. With UFCU’s help, I’m able to do more than I thought was possible.”

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